Privacy Policy
Who We Are
At Twilight by Twinkle, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, interact with our services, or make purchases. You agree to the practices described in this policy by accessing or using our website.
1. Information We Collect
We collect personal information to provide a seamless shopping experience, including:
- Personal Details: Name, email address, phone number, billing, and shipping address.
- Payment Information: Payment details (e.g., credit/debit card information) are securely processed by trusted third-party payment gateways.
- Usage Data: Information about how you interact with our website (e.g., pages viewed, time spent, and clicks).
- Voluntary Information: Feedback, reviews, or additional details shared by you.
2. How We Use Your Information
The information we collect is used to:
- Process and fulfill orders.
- Provide customer support and respond to inquiries.
- Send updates about orders, offers, and new launches.
- Improve our website, products, and services.
- Prevent fraud, ensure security, and comply with legal obligations.
3. Sharing Your Information
We respect your privacy and do not sell or share your personal information with third parties, except:
- Service Providers: Trusted partners who assist with payment processing, order fulfilment, shipping, and website maintenance.
- Legal Compliance: When required by law or to protect our rights, property, or safety.
4. Data Security
- We take appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, no data transmission over the internet is entirely secure, and we cannot guarantee complete security.
5. Cookies
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Our website uses cookies to enhance your browsing experience by remembering your preferences and providing personalised recommendations. You can manage or disable cookies through your browser settings.
6. Your Rights
You have the right to:
- Access, update, or delete your personal information.
- Opt out of receiving promotional communications by unsubscribing.
- Request details about how your data is used.
To exercise these rights, please contact us at tbtjewels@gmail.com or +91 9591270520.
7. Third-Party Links
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Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review their policies before providing any information.
8. Policy Updates
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We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Please review this page periodically for updates.
9. Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us at:
- Email: tbtjewels@gmail.com
- Phone: +91 9591270520
Your trust means everything to us. Thank you for choosing Twilight by Twinkle!