Buy Back Policy
Built to Live Again – Our 30% Buyback Promise
We know your style evolves — and so should your jewellery box.
Our Built to Live Again program lets you return your Twilight by Twinkle piece and earn 30% of its original value as store credit.
Here’s how it works:
The Simple Stuff:
- You get 30% store credit
When you return your piece, we’ll give you 30% of what you paid, in the form of a digital gift card. Use it anytime and on anything new you love. - Valid within 12 months
Your jewellery must be returned within 12 months of purchase. We want to make sure it still has a sparkle that someone else will love too. Original invoice required
Just keep your invoice or order confirmation handy — we need it to verify your purchase and amount.- Return in decent condition
The piece doesn’t need to be perfect (we know you wore it with love), but it should be intact, untarnished, and not broken. We reserve the right to reject items that are too worn out to be revived. - Return shipping is on you
Send it back to us with any safe courier of your choice. We don’t cover the shipping, but we promise to take care of the rest. Kindly note:
The policy is not valid on items bought during the sale
What happens next:
- Once we receive and inspect the piece, we’ll issue your store credit within 5-7 working days.
- You’ll get a unique code in your email or whatsapp that should be used within 3 months.
- Use it when you’re ready for your next piece of magic ✨
Why we do this?
- We believe in making jewellery that lasts, not just in your wardrobe, but in the world too. Giving your jewels a second life helps us reduce waste, honour our artisans’ work, and keep quality at the heart of everything we do.
CTA:
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